Need help, found a bug, or have a question? We're happy to help.
Email lkotton@icloud.com and we'll get back to you as soon as we can (usually within 1–2 business days). Please include your device model and iOS version so we can help faster.
Open the App, set up your profile, then use the Workout tab to log training and the Food tab to log meals — search foods or scan a barcode.
What do the Lite, Pro, and Max plans include?Lite unlocks unlimited history, barcode scanning, and custom exercises. Pro adds the AI Coach and the photo meal scanner. Max gives the highest AI limits and our strongest AI model. Core tracking is free.
How do I manage or cancel my subscription?Subscriptions are billed through your Apple ID. To manage or cancel, open the iPhone Settings app → tap your name → Subscriptions → FitApp. Cancelling stops future renewals; you keep access until the end of the paid period.
I paid but don't see my plan — how do I restore it?In the App, go to Settings → Membership → Restore purchases. If it still doesn't unlock, email us and we'll sort it out.
How do I export my data?Go to Settings and choose the export option to download your data as JSON or CSV.
How do I delete my account?In the App, go to Settings → Danger zone → Delete account. This permanently removes your account and data.
How do I report or block someone?On any profile or post, tap the "…" menu to report or block. Blocked users can no longer interact with you.
Read how we handle your data in our Privacy Policy.